Terms & Conditions

Who We Are

We are the team behind the BioGaia Prodentis website at https://en-biogaiaprodentis.com/. We help people learn about oral health probiotics that can make their mouth and gums healthier.

These terms and conditions explain the rules for using our website and what you can expect from us.

Agreement to These Terms

When you visit our website, you agree to follow these terms and conditions. This means:

• You accept these rules - by using our website
• You will follow our guidelines - about how to use the site properly
• You understand our policies - about what we can and cannot do
• You agree to be respectful - when contacting us or using our services

If you don't agree with these terms, please don't use our website. We want everyone to feel comfortable and safe here.

What You Can Do On Our Website

Allowed Uses

You are welcome to use our website to:

• Read information - about oral health and probiotics
• Learn about products - that might help your dental health
• Contact us - with questions about oral probiotics
• Share our content - with friends and family who might find it helpful
• Click on Amazon links - to buy products if you choose to

Things You Cannot Do

Please don't use our website to:

• Copy our content - without asking us first
• Spam or send unwanted messages - through our contact forms
• Try to hack or break - our website or security systems
• Pretend to be us - or create fake accounts using our name
• Share false information - about our products or company

Product Information and Medical Advice

Important things to know about the information on our website:

• Educational purposes only - our content is meant to teach, not replace doctor visits
• Not medical advice - always talk to your dentist or doctor before trying new health products
• Individual results vary - what works for one person might not work the same for another
• FDA compliance - our products follow FDA rules for dietary supplements
• Professional guidance recommended - especially if you have health conditions

We share information to help you learn, but your dentist or doctor knows your health best. Always ask them before making changes to your health routine.

Ordering and Amazon Links

How Our Amazon Partnership Works

When you click links to buy products, you go to Amazon's website. Here's what you should know:

• Amazon handles all orders - we don't process payments or ship products
• Amazon's rules apply - for returns, customer service, and delivery
• We may earn commissions - when you buy through our links (at no extra cost to you)
• Prices may change - Amazon controls pricing and availability

Returns and Refunds

Since Amazon handles all product sales, they also handle returns and refunds. Contact Amazon customer service for help with:

• Product returns or exchanges
• Refund requests
• Damaged or wrong items
• Delivery problems

Intellectual Property Rights

Our Content

The content on our website belongs to us or we have permission to use it. This includes:

• Written content - articles, product descriptions, and educational materials
• Images and graphics - photos, logos, and design elements
• Website design - layout, colors, and overall look
• Research information - clinical data and study summaries

Using Our Content

You can share links to our website, but please don't copy large sections of our content without asking first. If you want to use our information:

• Email us at [email protected]
• Tell us what you want to use and why
• Give us credit if we say yes
• Link back to our website

Website Availability and Changes

We try to keep our website working well, but sometimes things happen:

• Maintenance breaks - we sometimes need to update or fix things
• Technical problems - internet issues or server problems can cause downtime
• Content updates - we regularly add new information and improve existing content
• Design changes - we might update how the website looks or works

We'll try to let you know about planned maintenance, but emergency fixes might happen without warning.

Limitation of Liability

We work hard to provide accurate information, but we want you to understand:

• Information accuracy - we check our facts, but mistakes can happen
• Website functionality - technical problems might occasionally occur
• Third-party links - we're not responsible for other websites we link to
• Individual results - health products affect people differently

We provide information to help you learn, but you're responsible for your own health decisions. Always consult healthcare professionals for medical advice.

User-Generated Content

Reviews and Comments

If you send us reviews, comments, or feedback, please keep them:

• Honest and truthful - share your real experience
• Respectful - be kind to others and our team
• Appropriate - no offensive language or inappropriate content
• Relevant - related to oral health or our products

Rights to User Content

When you send us content, you give us permission to:

• Use your feedback to improve our website
• Share positive reviews (with your permission)
• Remove content that doesn't follow our guidelines
• Edit content for length or clarity if needed

Age Requirements

Our website is designed for adults who want to learn about oral health products. Here are our age guidelines:

• 18 and older - can use all features and make purchases
• 13-17 years old - can read information with parent/guardian permission
• Under 13 - should not use the website without parent/guardian supervision

If you're under 18, please ask your parents or guardians before contacting us or sharing any personal information.

Changes to These Terms

Sometimes we need to update these terms and conditions when:

• We add new features to our website
• Laws change and require us to do things differently
• We want to make our explanations clearer
• We change how our website works

When we make changes, we'll update the "Last Updated" date at the top of this page. Big changes will be announced on our website or by email if you've signed up for our newsletter.

By continuing to use our website after changes are made, you agree to the new terms.

Governing Law

These terms and conditions are governed by United States law. We follow:

• Federal regulations - including FDA and FTC guidelines
• State laws - where our business is located
• International agreements - for visitors from other countries
• Industry standards - for dietary supplement websites

If there are any legal disputes, they will be handled according to U.S. federal and state laws.

Contact Us About These Terms

Severability

If any part of these terms and conditions is found to be invalid or unenforceable by a court, the rest of the terms will still apply. We want to make sure our agreement with you remains fair and legal.

This means that even if one rule doesn't work legally, all the other rules still count and you still need to follow them.